A STATEMENT FROM WEILL CORNELL MEDICINE
Our patients’ health and safety are our top priorities at Weill Cornell Medicine.
As part of our core mission and commitment to care, we continue to focus on the health and safety of you, your loved ones and our staff. Our team at Weill Cornell Medicine is centered around providing care for the sickest of patients and those who are in need during this unprecedented time.
We are taking a number of precautionary steps to minimize the risk of exposure to patients and our community. These changes will help us further concentrate the use of our equipment, preserve supplies and shift our healthcare resources during this healthcare emergency so that we may provide care to those who need it most.
NOTICE TO ALL PATIENTS:
Elective procedures are postponed and routine care visits are now cancelled.
In response to the current COVID-19 public health crisis, we have made the decision to postpone elective procedures and cancel all non-urgent office visits beginning immediately and until further notice.
We ask that you please contact your physician’s office to receive more information about your specific care, including rescheduling.
Please do not walk in to any of our practices without an appointment. We ask that you first call the hotline or our practice staff before visiting any of our locations.
What to do if you have an upcoming non-urgent, routine visit:
If you have an upcoming visit that you consider non-urgent and routine, we kindly ask that you cancel your visit through Weill Cornell Connect or by contacting your provider’s practice.
Please have patience with our staff as we are experiencing high call volume.
If you need to keep your appointment, please reach out to your practice to inquire about Video Visits. Many of our Primary Care and specialty physicians have increased the usage of Telemedicine services for both adults and children during this time.
To stay up to date on the latest information and updates to our policies, please visit our dedicated COVID-19 webpage or our patient news page which include answers to your most frequently asked questions.
A hotline has been established for the patients of NewYork-Presbyterian, Weill Cornell Medicine and Columbia Doctors.
If you or your family is concerned about symptoms, have questions about testing or would like to speak with someone about any other COVID-19 related concerns,
please call the hotline at (646)697-4000
We apologize for the inconvenience these changes pose to you and your family, and we appreciate your understanding. Thank you for your continued trust.
Your Care Team at Weill Cornell Medicine