Jamal Ahmad “Jimmy” Sarfraz, a Netherlands native and a veteran in the hotel business in Europe, the Middle East, and America, is taking his expertise to the Millenium Hilton in Lower Manhattan as the luxury hotel’s new General Manager.
Sarfraz is no stranger to Downtown. He was previously the resident manager of the spectacular, 463-suite Conrad, New York in Battery Park City, which opened in spring of 2012. He and his wife live with their daughter in Battery Park City.
“Jimmy’s leadership and expertise in operations and management of some of the world’s finest luxury and upscale hotels, coupled with his strong commitment to guest service excellence, will be instrumental in guiding the Millenium Hilton’s continued success as a leading upscale hotel in New York City,” said Ted Ratcliff, senior vice president of operations in eastern North America for Hilton Worldwide. “His familiarity with the Downtown neighborhood given his recent position at the Conrad New York is a key asset and will serve him well as he embarks upon his new role.”
Sarfraz was director of operations from 2010-2011 at Hilton Worldwide’s flagship hotel in Europe—the Hilton Park Lane in London. He was responsible for the day-to-day operations, as well as a $20 million refurbishment of guest rooms and public spaces. He was also director of operations for the Hilton Malta, St. Julians, Malta from 2007-2009.
His resume also includes leadership and operational roles at a long list of upscale hotels: the Hampshire Hotel, Hotel Arena, Bilderberg Hotel Oosterbeek, Bilderberg Residence Groot Heideborgh, Renaissance Amsterdam Hotel and various Sheraton hotels, all in the Netherlands, and the Sheraton Karachi Hotel & Towers in Pakistan.
The Millenium Hilton, Sarfraz’s new post, is in the heart of New York’s Financial District, minutes from Wall Street, the New York Stock Exchange, and the World Trade Center, in addition to a number of historical sitres downtown including City Hall, Fraunces Tavern and Trinity Church. The hotel underwent a major renovation of its public spaces in 2012, redesigning their lobby, bar, and restaurant. The Millenium features an indoor heated pool, a fitness center, and a Presidential Suite boasting a space of 1,000 square feet.
For more information about the Millenium Hilton please visit: hilton.com
–Charlotte Bryant
